For Primo Bottom Loading Coolers that aren't cooling:

 For top loading coolers without water flow you will notice a small circular piece of foam(quarter sized) under the top of the cooler in a rubber/plastic circle of the same size, this can get clogged up preventing air flow to the resevoir; we recommend removing it. Follow this video:

Wes Treleaven
Mount Doug Springs
104-1505 Admirals Road
Admirals Walk
Victoria, BC V9A 2P8
Phone: 250 381-2088
Fax: 250-721-2823